White Papers

Welcome to the downloads page. Here you will find a growing list of documents to help you learn more about e-learning.

The E-learning List Guide to Writing an RFP for E-learning
This paper is designed to help training buyers put together a Request for Proposals as part of an e-learning solution procurement process.

The E-learning List Guide to Buying E-learning Services
This six-step guide to buying e-learning is designed to help you get your e-learning project off to a good start by giving some simple advice on finding and engaging with the right suppliers to meet your needs.

MIST - Reducing risk across the oil and gas supply chain.
Atlas is helping the UK offshore industry to meet its regulatory compliance obligations and to produce a safer workforce and, ultimately, a safer workplace. MIST has wide support across the UKCS oil and gas industry with steady growth in uptake since it was introduced – over 48,500 oil and gas workers having undertaken the programme by July 2011.  Published by: Atlas - Knowledge to perform

Making Blended Learning Work
Find out how to effectively mix delivery mediums and approaches to save money and improve performance. This concise, easy-to-read guide covers: - an overview of current technologies - the pros and cons of a blended approach - ideas for blending the technologies into an innovative learning programme, and - an example programme with some indicative costs  Published by: Pacific Blue Solutions

Bored to Death by E-Learning
Bored to Death by E-Learning? provides a frank analysis of the shortcomings of many e-learning courses. It explains why the typical efforts of e-learning designers to achieve success and alleviate learner boredom are well-meaning, but misdirected. When learners are bored or disengaged, results will always be poor and performance will not improve. Bored to Death by E-Learning? outlines a series of approaches and techniques developed by top e-learning experts. Techniques which ensure successful courses that improve organisational performance and achieve results.  Published by: Pacific Blue Solutions

Organisational Benefits of e-learning
White Paper outlining a range of research proving the effectiveness of e-learning for training and development  Published by: Epic

White Paper: Virtual Worlds and the Built Environment
Planners, developers, builders and architects should be looking to virtual worlds to provide a whole-life model of their project according to a white paper released today by virtual worlds solutions provider Daden Limited. The white paper explores the current use and future opportunity of virtual worlds to help model the physical world and looks at why virtual world technology offers a complementary approach to existing tools, and possibly the best long-term solution to the challenges of built environment visualisations.  Published by: Daden Limited

Virtual worlds for training and education
The paper describes the different ways of using virtual worlds for learning ranging from the most basic Remote Learning level to "Not Possible In Real Life"(NIPRL).  Published by: Daden Limited

Deploying Chatbots for customer advantage
The white paper aims to help organisations and businesses understand what chatbots (virtual assistants) are, how they are being used to win more customers, grow revenues, improve customer satisfaction and reduce cost.  Published by: Daden Limited

The future of Virtual Worlds
The paper describes Daden's current thoughts about what virtual worlds really are, where we think they are going and why they will be so important. It is intentionally provocative and it takes a medium and long focus on the subject looking at the impact of virtual worlds over the next 5-50 years.  Published by: Daden Limited

LMS comparison
LMS comparison allows making the right choice when searching for a suitable LMS. We selected several criteria for learning management system comparison which are usually key points to consider when choosing LMS for your business. Please keep in mind that the division is not strict – many LMSs can fall into several categories within one criterion, or even have their unique nature which is hard to categorize. However, our LMS comparison is designed to help you get a comprehensive picture of what kind of LMS you need depending on your requirements and specifications.  Published by: JoomlaLMS

Implementing e-learning for business success
Dr Owen Rose describes the practical steps that helped promote widespread adoption of e-learning in a care-focused business.  Published by: Information Transfer

E-learning is the foundation for growth
E-learning is an essential business partner for Priory Group. Here, Owen Rose describes the journey that has made learning technology a platform for competitive advantage in this healthcare business.   Published by: Information Transfer

Content Development
Brochure of Services offered by PureDensity Ltd in e-learning domain.   Published by: PureDensity Ltd

CERTPOINT Article: Rising to the three learning challenges of 2010
This is CERTPOINT's latest article which is in LT Magazine's January 2010 issue. In this Article CERTPOINT's CEO Ara Ohanian point to three areas where L&D will be tested in 2010.  Published by: Certpoint

CERTPOINT White Paper: Five steps to make learning a success in 2009
CERTPOINT explains how to make learning a success in 2009.  Published by: Certpoint

CERTPOINT Performance Edge
Making fast, integrated e-Learning solutions do more with less  Published by: Certpoint

CERTPOINT Article: Learning to Serve the Business
CERTPOINT's article in the Inside Learning Technologies November 2008 issue  Published by: Certpoint

CERTPOINT White Paper: Web2.0 An emerging Learning Technology 10.27.08
A White paper by CERTPOINT about the concept of Web 2.0.  Published by: Certpoint

CERTPOINT Article: Is your business wired for speed ?
Quickly transferring knowledge to customer-facing staff is becoming critical to winning business and surviving the difficult market conditions.  Published by: Certpoint

CERTPOINT Case Study: Texas Industries
Texas Industries Creates an Enterprise-Wide "Culture of Learning" by Partnering with CERTPOINT Systems Inc.  Published by: Certpoint

CERTPOINT Case Study: Toyota Motors Europe
A Golden Thread of Knowledge, this case study shows how Toyota improved its processes by implementing CERTPOINT's LMS.  Published by: Certpoint

CERTPOINT White Paper 4: Are you ready for learning with web 2.0?
CERTPOINT explains How collaborative tools enable rapid, low administration learning - if done right.  Published by: Certpoint

CERTPOINT White Paper 5: Mobile Learning
CERTPOINT explains How smart phones give learners control, and learning context  Published by: Certpoint

CERTPOINT Article: All change for Learning and Development
Mobile learning is about more than putting an e-Learning course in your pocket.  Published by: Certpoint

Putting It All Together
Certpoint's CEO Ara Ohanian explains how closer ties between management, operations and training make for higher impact learning, faster.  Published by: Certpoint

Case Study
A Case Study on why Black & Decker uses Certpoint's mobile learning for training purposes.  Published by: Certpoint

Rapid Interactivity Building through Raptivity
World's first & award winning innovative tool to create flash based, instructional sound interactive learning content without any interventions of flash programming & instructional design.  Published by: Harbinger Knowledge Products

Summary of available Epic White Papers
Epic’s White Paper discussion documents inform and stimulate thought about ‘everything e’. They’re lively, informative and a great read! They are free and there are over 30 to choose from!  Published by: Epic

HCS Customer Case Study - Hudson
  Published by: ComOps

HCS Successful eLearning Whitepaper
In this document we’ll describe why it’s essential to move e-Learning into the Business, and discuss how to develop a compelling business case for successful adoption and implementation of e-Learning in your organisation.  Published by: ComOps

HCS Tools for Tough Times Whitepaper
Selectively 'Right-Sizing' Unfortunately for many organisations the current economic down-turn means only one thing – cost reduction. Every day more and more companies are making massive lay-offs. But which companies are making the right decisions – and how?  Published by: ComOps

HCS mLearning Whitepaper
Get Practical with mLearning - the missing link. This paper focuses on the practicalities of training people using mobile devices and the supporting framework required to make such training meaning full to a corporate audience.  Published by: ComOps

HCS Learning Pathways Whitepaper
Retaining and Developing Employees with Learning Pathways. The keys to a successful roll out  Published by: ComOps

HCS Discovery Whitepaper
Minimise your training costs and get ahead in these hard times. A guide to a quick and cost effective LMS implementation  Published by: ComOps

HCS BI Enablement Loop Whitepaper
A well implemented Business Intelligence (BI) Technology Solution can help organisations gain access to relevant answers in real-time. This empowers key stakeholders to be able to make the right decisions, resulting in increased potential for revenue generation while reducing overall costs.   Published by: ComOps

Outsource E-Learning Content Creation to Meet Your Training Requirements on Time and Within Budget
This white paper describes the arguments for and against outsourcing content creation as part of an IT e-learning project.  Published by: Kaplan Learning Technologies

Overcoming the Barriers to Learning E-Learning Best Practice
Learn how to improve employee motivation with a learning strategy designed to overcome some of the common barriers to technology-based learning.  Published by: Kaplan Learning Technologies

Bolster e-Learning Using Enterprise Application Simulations
Discover the benefits of simulations that enable learning by doing and focus on the learner’s performance outcomes.  Published by: Kaplan Learning Technologies

Train Large Numbers of Users Quickly, Consistently, and Cost Effectively
You’re the project manager or training manager responsible for the implementation of a major software roll-out or upgrade. Hundreds – or even thousands – of users in a wide variety of roles will need to be trained successfully, or your project will fail. Whether your project involves a major ERP brand like SAP or Oracle e-Business Suite, a CRM implementation or a custom application, this document should be useful to you. You can use this document in any of the following ways: • As a basis for constructing your own training strategy • To help select appropriate methods and tools to accelerate training development and delivery • To help you avoid some of the many pitfalls and traps which have befallen so many of those who have trod this path before you.  Published by: Kaplan Learning Technologies

5 Tips for Beating the Credit Crunch with E-Learning
This white paper is written for anyone who is: • Facing cut backs to their training budget • Looking for more effective delivery than classroom training • Aiming to prove that the training department can still deliver in a downturn. Organisational training will change dramatically in 2009. This paper will help you survive and flourish in these challenging times.  Published by: Kaplan Learning Technologies

Common Competency Management Pitfalls: How to Avoid Detours on the Road to Competency Management
Interested in competency management? Read this white paper to learn about some of the common issues that put projects on hold and how to avoid them. Read more.  Published by: Avilar

Sales Force Tune-Up
Driving new sales is important for any for-profit company or organization. How do you improve performance in the most effective way? Identify their skill gaps and provide targeting training where it's needed most. Read more.  Published by: Avilar

Implementing Competency Management: The Critical Success Factors
Implementing competency management can be a tough challenge, but it doesn't have to be. Read this white paper to learn some best practices and how to implement and plan for a successful program.  Published by: Avilar

6 Steps to Maximize Training Budgets
We all know that training is a vital part of maintaining an optimized workforce and staying competitive in today’s quickly evolving marketplace. But how do you get the most out of the money you have set aside for training? Read More.  Published by: Avilar

The changing World of the L&D professional
Very few foresaw the economic devastation of the past months. The likelihood is that the corporate environment will never be quite the same again. For many of us working in the Learning Profession, this situation has placed us under tremendous pressure. We have declining workforces, business strategies are being formed and reformed to cope with surviving the changing times. Skills development programmes have been placed on hold and then placed under pressure to accelerate change – just with far smaller funds!   Published by: The Digital Learning Company

Setting the Standard for Successful e-Learing in Local Government
Case study of how Brent Council won an award by combining the Course-Source LMS with Learning Pool ant other course content and integrated it with HR systems, delivering a highly customised solution at a fraction of the cost of an in-house LMS.   Published by: Course-Source Ltd

From libraries to classrooms, Cardiff CC makes efficiency savings with e-learning
The impact e-learning has had on different areas of the council, from libraries to ILM students.   Published by: Learning Pool

Rotherham MBC trains 1,500 staff on Safeguarding Adults
Rotherham MBC delivered 478 hours of Safeguarding Adults training to 1,500 officers in just 3 months   Published by: Learning Pool

What is your time worth?
Being more effective with fewer resources can yield good returns, as Blaenau Gwent CBC knows.  Published by: Learning Pool

Blaenau Gwent saves cash by moving to e-learning
Due to financial constraints and capacity issues Blaenau Gwent switched to e-learning.  Published by: Learning Pool

Plymouth ROI case study
Massive savings realised by delivering GCSx training via e-learning not classroom.  Published by: Learning Pool

Meeting your Government Connect GSCx training needs
This white paper details: • How Plymouth CC created training resources for £3 per head • Your Questions Answered • How Blaenau Gwent CBC evidenced its GCSx training  Published by: Learning Pool

Online CC Case Studies
Online is a digital interactive agency; we specialise in video and digital product development for the education and charity sectors. In recent months we have designed and produced websites, flash games, CD-ROMS, elearning modules and video projects for a variety of clients. Our team of developers, designers and account managers are experts in creating engaging and effective content on time, on budget and at a competitive price. We've worked on projects of all sizes, and can offer assistance with any part of the content creation cycle, from concept to distribution, online or offline. Below are examples of some of the projects we have been working on lately.  Published by: Open Creative Communications

Rapid E-Learning
This article was written for Bersin & Associates and published by Learning and Training Innovatios (LTI). It is a subset of the original Rapid E-Learning research report that coined this term in 2004.  Published by: BlueStreak Learning

Selecting an E-Learning Partner
This article provides the qualifications that you should be seeking when you search for an e-learning vendor.  Published by: BlueStreak Learning

E-Learning Strategy: A Framework for Success
In this article, I discuss the six factors that are addressed in all successful e-learning programs.  Published by: BlueStreak Learning

Councils take advantage of the Customer Service Professional Qualifications
The Improvement Service was set up to support improvement in the efficiency, quality and accountability of public services in Scotland through learning, sharing knowledge, and delivering improvement solutions. This case study demonstrates how The Improvement Service are using eNet Learn to deliver the Customer Service Professional Qualifications.  Published by: eCom Scotland

Talent Management
Talent Management is a strategy that fully integrates all the functions of a modern Human Resource (HR) department, where learning and assessment are key elements of the HR function, and where leadership is cultivated by empowering staff. As experts in the field, eCom Scotland's research and innovation kept in line with trends in eLearning applications which led to the creation of eNet Enterprise, a Talent Management solution for use by all sizes of organisations.  Published by: eCom Scotland

SkillsLocker - Enterprise Skills Management
Skills Management plays a central role in the efficiency and profitability of any organisation and in key industries is increasingly becoming the target of close scrutiny and legislative control. This case study demonstrates how SkillsLocker has enabled Scottish Water to keep on top of team training and competency levels.  Published by: eCom Scotland

Engaging Sceptical Learners: The Science of Learning Design
Using the Institute of Physics as a case study, this article explores how Nelson Croom used a new process for learning design to engage the interest and change the behaviour of a group of sceptical learners.  Published by: Nelson Croom

Going Undercover: Monitoring and measuring the effectiveness of online learning
This article explores the different approaches to tracking and measurement and how to choose the most appropriate for your project.  Published by: Nelson Croom

Case Study: OffPAT implements e-learning
A study of how The Office of Project and Programme Advice and Training teamed up with Information Transfer to develop a delivery system and set of e-learning materials.  Published by: Information Transfer

9 Things About Webinars & Webcasting
If you’re thinking about running a webcast or webinar then you should find this guide helpful in thinking through the process from start to finish. It covers pre-event planning, promotion, archiving for on-demand viewing, and a little bit of technical info (but not too much).   Published by: Kinura Web Video

Make Your E-learning Garden Grow
This article from Information Transfer provides a series of tips on gaining widespread adoption of e-learning withing an organisation.   Published by: Information Transfer

The Many Faces of E-learning
a review of how e-learning has developed over the past twenty years and how well it is adapting to the extraordinary changes which we are currently witnessing in the ways we communicate and share information.  Published by: Clive Shepherd

Learning in Three Dimensions
The cost of media production is tumbling, and e-learning projects based on 3D virtual worlds are now accessible to organisations that can afford to pay external contractors to create bespoke e-learning solutions.  Published by: Clive Shepherd

Mobile Learning on the Move
Just when you thought you'd finally come to terms with e-learning – the technical standards, the accessibility issues, the problems of compatibility and bandwidth – the process starts all over again, this time with mobile technology.  Published by: Clive Shepherd

Clive's Columns
A compendium of 33 of Clive Shepherd's columns on e-learning and blended learning, originally published between 2003 and 2007 in IT Training and Learning & Development magazines.  Published by: Clive Shepherd

eLearning: What Is It Good For
This is the first in a series of articles by Rob Hubbard of LearningAge Solutions aimed at those taking their first steps with elearning. Here we will look at where elearning works well, and also where you should consider other training methods.  Published by: LearningAge Solutions